TBG Operations, The Anti-Agency

Email marketing services The people who already said yes are waiting to hear from you.

  • Strategy, list building and segmentation
  • Automation and lifecycle flows
  • Newsletters and campaigns

Lifecycle emails and newsletters that bring customers back and move prospects forward.

Email marketing is the work of earning permission to email people, then sending messages they want, at the right moment, to a list that stays healthy. It has four parts: strategy and list building, automated lifecycle flows, newsletters and campaigns, and deliverability and compliance.

[ What you get ]

Email Marketing, working for you.

  • 01

    Strategy, list building and segmentation

    You build a list by offering something worth subscribing for, asking clearly for consent and storing proof of it.

    • A review of how people join today, what they were promised and what proof of consent you hold
    • A plan for consent-based growth: sign-up forms, checkout opt-ins and event or webinar capture
    • Lead magnet ideas based on real buyer questions, not generic downloads
  • 02

    Automation and lifecycle flows

    Lifecycle flows are automated email sequences triggered by what a person does, such as joining, buying, abandoning a basket or going quiet.

    • A lifecycle map showing the moments in the customer journey where an email helps
    • Welcome flow that sets expectations and delivers what was promised at sign-up
    • Nurture flows that answer buyer questions in sequence, written for how your buyers decide
  • 03

    Newsletters and campaigns

    A newsletter is worth reading when it has a clear purpose, a steady editorial voice and something the reader cannot easily get elsewhere.

    • An editorial approach: who the newsletter is for, what it covers and what it never does
    • A planning calendar linked to your launches, seasons and sales conversations
    • Subject lines, preview text and copy written for the segment receiving them
  • 04

    Deliverability and compliance

    Deliverability is whether your email reaches the inbox rather than spam.

    • A check of SPF, DKIM and DMARC for each domain and sending tool, with fixes written for whoever manages your DNS
    • Review of From-address alignment, so authentication actually passes
    • Set-up of one-click unsubscribe and a visible unsubscribe link, tested in the main inbox providers

[ How we work ]

Four steps. No surprises.

  1. Access and baseline

    You grant access to your email platform, DNS information and analytics.

    Week 1

  2. Written diagnosis

    You receive findings on list health, deliverability, flows and sends, ranked by impact, and an outline of scope.

    Week 2

  3. Fix the foundations

    Authentication, unsubscribe and list hygiene are corrected first, so everything built after reaches inboxes.

    Weeks 3 to 4

  4. Build the first flows and a send plan

    We write and test the flows closest to revenue or retention, and agree the editorial plan.

    Month 2

Priced month to month and scoped in writing first. Build your scope for an indicative range in two questions.

[ Questions ]

Good to know.

How much does email marketing cost?

It depends on list size, flows, send frequency and platform. Part of the cost is your email platform subscription, which you pay directly, and part is the work of strategy, writing and building. We scope it in writing after a diagnosis.

Is email marketing better than social media?

They do different jobs. Social media reaches people who have not met you, and email reaches people who have agreed to hear from you, and you own the list. Most companies need both, and email usually does more for repeat business.

What is the difference between email marketing and cold email?

Email marketing goes to people who have agreed to hear from you. Cold outreach goes to people who have not, and has its own rules, tools and risks. We focus on consented lifecycle and newsletter email, and do not run cold outreach or send to bought lists.

[ Get in touch ]

Brief us something.

Tell us what is stuck. You get a written plan before you commit to anything.